The RTB may consider your tenancy agreement, rent payment records, deposit details, notices, emails or messages, photographs, inspection reports and repair invoices, depending on the dispute. Provide a clear timeline of events and explain how each document supports your position; witness statements or relevant expert reports may also help. Submit copies of relevant evidence by the deadlines given in the RTB dispute process, and keep the originals for your records. The outcome is decided through the RTB’s dispute resolution process based on the facts and evidence in the individual case.