The RTB dispute process is generally the same in Waterford as elsewhere in Ireland: a tenant or landlord can apply online to resolve an eligible tenancy dispute. The RTB may offer telephone mediation first, or the case may proceed to adjudication, where both sides submit evidence and receive a written determination. If appropriate, an adjudicator’s decision can be appealed to a Tenancy Tribunal, with the final outcome based on the facts and evidence presented. Check the RTB’s current guidance and consider legal advice if the dispute is complex.