RentWise Team: You can generally apply to the RTB for dispute resolution if your landlord is withholding a deposit without a valid reason, such as documented rent arrears or damage beyond normal wear and tear. Keep the tenancy agreement, payment records, messages, photographs, inspection reports and evidence of the property’s condition. Check the RTB’s current time limits and application process, as these can affect whether your case is accepted. The RTB will decide the dispute based on the evidence and the individual facts.