RTB mediation is a confidential, facilitated discussion where you and the other party try to reach an agreement with the mediator’s help. Adjudication involves an adjudicator considering both sides’ evidence and issuing a written decision, rather than helping you negotiate an outcome. Mediation may be quicker and gives both parties more control, while adjudication may be more suitable where agreement seems unlikely. The RTB’s process and any resulting agreement or decision should be checked carefully, as the outcome depends on the facts and evidence of the individual dispute.