RentWise Team: Gather your tenancy agreement, rent-payment records, notices, messages or emails, photographs, repair reports and any witness statements that support your position. Prepare a clear timeline of events and organise your documents with numbered pages, following any submission deadlines and instructions from the RTB. Before the hearing, check how to attend, keep your explanation concise and factual, and make notes of the points you want to address. The outcome depends on the evidence and facts of the individual case; consider getting advice from a solicitor or Threshold if the dispute is complex.