Read the RTB correspondence carefully and submit your evidence by the deadline given, including the tenancy agreement, notices, rent records, messages, photographs and repair reports. Prepare a clear timeline of events and note the key points you want to explain, with relevant documents labelled and easy to find. Check your hearing details and technology in advance, attend on time, and answer questions calmly and honestly without interrupting. The outcome depends on the evidence and the individual facts, so check the RTB’s guidance and consider independent legal or tenant advice if the dispute is complex.